You can listen to this full audiobook Summary: Capital Gaines Smart Things I Learned Doing Stupid Stuff, free at our library. Today, I was curious about a question about LinkedIn. A person seemed offended, and a sales associate criticized a lawsuit filer's company. The individual was distraught, complaining to the sales associate's superiors and posting this situation on LinkedIn. The individual asked whether anybody else had experienced sales associates being impolite and criticized the customer to the customer and how to handle it. This is an summary of the book.
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