Chatbot Apps Are Essential for Improving Customer Experience | Jim Rowe 2019

How often do you use chatbots in your business communication? Maybe less than you should, so get ready to find out more about their vital importance in improving customer experience!

Jim Rowe is a Manychat Messenger Marketing Expert and THE Chatbot Guy. Helping businesses of all sizes with their Chatbot and Conversational Commerce development, Jim works with commercial clients across many sectors, including retail, financial services, celebrities, media, and more. He has designed and developed chatbot experiences that act as “virtual assistants”, drive sales, and ultimately provide customers with access to information quickly and efficiently.

During the interview, Jim Rowe shared with us his thoughts on why the most valuable and useful chatbot apps are those that make it seem as if you are communicating with a real human being.

We welcome Jim Rowe to Growth Interviews, a series that reveals the grand secrets behind e-commerce.

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